Titan Web is a powerful piece of software used to elevate Experience Cloud by providing custom Salesforce solutions. But, you will be happy to learn that it can also be used as a dynamic Salesforce Experience Cloud alternative.
For instance, with Titan Web, you can build websites and portals to showcase your business content how you want. And it doesn’t stop there. Titan Web lets you set up complex web forms and surveys to quickly gather information from your clients.
Join us in the below article as we uncover more of Titan Web’s tools and features to see how they can help solve your custom business processes.
Integrating Titan Web with Salesforce to Extend Experience Cloud
Whether you use Titan Web to extend Experience Cloud in Salesforce or as your go-to digital experience platform, it’s super simple to integrate Salesforce and Titan. If you want the full step-by-step guide, check out Titan’s official support center. However, the process is simple enough to be shown here and can be achieved in 3 simple steps.
- Select the Settings tab found in the Titan Dashboard.
- Click the Integrations tab to see your list of integrations. Scroll down the list until you find Salesforce. Click on the Authenticate button.
- When the Salesforce login pop-up window appears, enter your username and password. Then, simply click on the login button.
Salesforce’s Customer Experience Platform
Salesforce gives us Experience Cloud, previously known as Salesforce Community Cloud, to create digital experiences specifically for customers. As Salesforce is the world’s number 1 customer relationship management (CRM) platform, you know that you will get access to tools and features to build websites and portals fast. However, Experience Cloud does not have all the out-of-the-box solutions for your custom business requirements.
Are you short on time to do some research on the drawbacks of choosing Salesforce as your customer experience platform? We have you covered! Take a look at a few reasons as to why you might want to consider Titan Web as your alternative to Experience Cloud:
1. Flexibility for your Custom Experience Cloud Solutions
Experience Cloud can give you tools and features for creating websites and portals, but it cannot offer bespoke solutions for specific use cases. This is quite evident as there are many third-party apps on the Salesforce AppExchange marketplace to provide tailored web app solutions.
Teams might need more than what Salesforce can offer for their unique business requirements, and Titan can certainly give them the power to customize web projects fully.
Titan Web has a drag-and-drop builder to let you create tailor-made websites and portals for any use case and across any industry. From healthcare to financial services, education, and commerce sectors, Titan can create secure and user-focused cloud experiences to connect all stakeholders in your workflow processes.
2. Does Experience Cloud Integrate with Third-Party Applications?
If your business works with many applications and tools, you will have to keep in mind that Experience Cloud might not connect with all of them. If that is your case, you could end up with broken workflows, projects, and time delays to fix them.
To start, Titan Web connects with Salesforce, but you can also use the platform to transfer your files to many other leading third-party apps like Google Drive and OneDrive, to name a few.
When it comes to payment integrations for your web apps, Titan has smooth workflows for Salesforce. For instance, Titan can connect securely to countless payment platforms. Some of the popular options worth mentioning are Stripe, PayPal, and Mollie.
3. Digital Experiences for Salesforce Communities
Experience Cloud lets you build a community on Salesforce, which is a dedicated space for your target audience to communicate and collaborate on ideas. Members of Salesforce communities are typically employees, customers, and any other group that engages with your business.
Creating a community with Experience Cloud might be difficult if you do not have the technical experience to build one. If you are not a Salesforce developer or administrator, it might take you a while to configure the community and also maintain it going forward.
Titan Web, on the other hand, gives us a drag-and-drop builder to create web apps and portals for every use case. Titan Web is intuitive to use and supports full customization options to brand your web projects exactly how you want. With Titan Web, you can build and design web projects without coding experience so that you hit those G2M deadlines.
4. Can you afford Experience Cloud?
And lastly but still a very important factor to consider is price.
As Salesforce is a market-leading CRM platform, you know that they are going to have expensive solutions. The costly plans on offer from Salesforce might not be affordable for start-up companies or small businesses that need the features of Experience Cloud. Even if your organization is large, there might still be some tight budgets set in place.
If we take a look at Titan Web, we will see that they are super cost-effective compared to Salesforce and other top alternatives on the market. Additionally, all of their code-free apps integrate directly with Salesforce for powerful custom solutions.
Time to Look at Some Titan Web Features
When you create web projects with Titan Web, you get to ensure that your business teams, customers, and other stakeholders are all connected. This is achieved with tools and features from Titan to create complex approval flows and custom SSO portals used by non-Salesforce users.
But what makes Titan stand above all the other competitors in the market is that they provide functionality to push and pull Salesforce data directly into your web projects. This means that your portals, surveys, web forms, and more will have access to real-time data pushed and pulled to your Salesforce database.
And if you are looking for more than just a portal builder, Titan Web can extend your other customer experiences, too. For instance, Salesforce cannot generate dynamic documents. But when integrated with Titan Web, you get the power to generate and sign documents quickly, making sure to support your business processes from start to finish.
Do your Customer Experiences Need a Transformation?
We only covered a few of the capabilities that Titan Web can offer your business, but the platform can easily integrate into Salesforce, and cloud platforms, or be used as a powerful alternative to Experience Cloud. We highly suggest you check them out if you want an app that can give you advanced solutions for your customer experiences. Good Luck!
